Monday, February 9, 2009

Establishing A Track Record for Truth-4

Be Consistent.
We communicate by actions as well as words. We communicate by what we say and what we don’t say; by which policies we enforce and which policies we don’t enforce; by what we allow work time for and what we don’t allow work time for; by what we fund and what we don’t fund; by behavior we reward and behavior we punish; by what we do and what we criticize others for doing; by what we ask for and what we’re willing to give in return. To be credible, our words have to match our policies, performance, and plans.
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