Answering Questions So People Understand and Remember What You Say - 5

Remember That the Whole Performance Counts.
When it comes to questions, style is equal to substance. Your competence can be communicated in the clarity, resourcefulness, and conciseness of the content; in your delivery of the answer---with courtesy, confidence, composure, concern; and finally, in the results you achieve with your answer. Substance plus style equals success.
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